PRIVACY POLICY

J C Gray Reclaim

Here at J C Gray Reclaim we understand that our customers care about the use and storage of their personal information and we value your trust in allowing us to do this in a careful and sensible manner.   We have created this privacy notice in order to demonstrate our commitment to the privacy of our customers.

What Information We Collect

When you make an enquiry we’ll collect some of your personal information, to make sure we have everything we need to make the most of our services.   We use this information for administration of the services you have asked for.

Who We Are

J C Gray Reclaim gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws.   This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

J C Gray Reclaim, 9 Ellingham Road, Attleborough, Norfolk, NR17 1YH act as the data controller when processing your data.

Information That We Collect

J C Gray Reclaim processes your personal information to meet our legal and statutory obligations and to provide you with their services.   They will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that they collect from you is:-

  • Name
  • Address
  • Email
  • Telephone Number
  • Mobile Number

They collect this information in the following ways

  • In Person
  • Via Post
  • Email
  • Telephone

Your personal data is kept on Private Laptop & Ipad which are kept in a secure office.

How They use your Personal Data (Legal Basis for Processing)

J C Gray Reclaim takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law.

Your Rights

You have the right to access any personal information that J C Gray Reclaim processes about you and to request information about:-

  • What personal data we hold about you
  • The purpose of the processing
  • The categories of personal date concerned
  • How long we intend to store your personal data for

If you believe that they hold any incomplete or inaccurate data about you, you have the right to ask them to correct and/or complete the information and they will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with the data protection laws.

If they receive a request from you to exercise any of the above rights, they may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal information

J C Gray Reclaim do not share or disclose any of your personal information without your consent, other that for the purposes specified in this notice or where there is a legal requirement.

Safeguarding Measures

J C Gray Reclaim takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. J C Gray Reclaim work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction.

Lodging a Complaint

J C Gray Reclaim only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws;   If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how they have handled your information, you have the right to lodge a complaint with the supervisory authority.

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113
Email: registration@ico.org.uk
Website:- ico.org.uk / Fax: 01625 524 510

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